Sample message to send new customers regarding onboarding. Via: https://blog.intercom.io/killer-user-onboarding-starts-with-a-story/

message.txt

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Subject: [Your Company], checking in
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Hi {customer name},

I saw you just became a customer of ours—thank you! My name is [your first name], and I’m trying to make our setup process better. I’d love to get your personal take on it.

Is there any chance we could schedule a quick 15 minute chat sometime in the next couple days?

Thank you so much,
[your name]