Created
September 2, 2009 22:29
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WEB PRESENCE | |
Questions to Consider: | |
1. What is the goal of the site? | |
- internal communication? | |
- marketing an organization or product? | |
- providing information? | |
- providing a tool? | |
- networking? | |
2. Who is the desired audience? | |
- categorize them into 1 or 2 groups | |
3. Why will they care? | |
- what do they want? | |
- why are they on the site? | |
- how do they want it? | |
- do they know that they want it? who will tell them? | |
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1. What is the goal of the site? | |
- In other words, when it's working great, what specific outcomes will occur? | |
- Are we trying to close sales? | |
- Are we telling a story? | |
- Are we earning permission to follow up? | |
- Are we hoping that people will watch or learn? | |
- Do we need people to spread the word using various social media tools? | |
- Are we building a tribe of people who will use the site to connect with each other? | |
- Is there ongoing news and updates that need to be presented to people? | |
- Do we want people to call us? | |
2. Who are we trying to please? | |
- If it's the boss, what does she want? | |
- Is impressing a certain kind of person important? Which kind? | |
3. How many people on your team have to be involved? At what level? | |
4. Who are we trying to reach? | |
- Is it everyone? | |
- Our customers? | |
- A certain kind of prospect? | |
- What are the sites that this group has demonstrated they enjoy interacting with? | |
5. Why are they here? | |
- Do people find the site via word of mouth? | |
- Are they looking to answer a specific question? | |
6. Is the site part of a larger suite of places online where people can find out about us, or is this our one sign post? | |
7. How many times a month would we like people to come by? For how long? | |
8. Who needs to update this site? How often? | |
9. Does showing up in the search engines matter? | |
- If so, for what terms? | |
- At what cost? | |
10. Will the site need to be universally accessible? | |
- Do issues of disability or language or browser come into it? | |
11. What's the budget? | |
- How much money do we have to spend? | |
- How much time? |
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